Most CRM vendors have some sort of Microsoft Outlook integration built into their platform. This being true not many integrate in a way that you don't loose Outlook functionality, companies like Salesforce.com and Salesboom.com both have a solid Outlook integration system, but even from a company like Salesforce.com some functionality is lost. When integrating Microsoft Outlook with Salesforce, notes attached to contacts are lost in translation, this doesn't happen when using Salesboom. So even though many CRM vendors claim to have Outlook integration, beware of their fine print.
Wednesday, January 9, 2008
A True Outlook Integration Solution
Posted by
Josh Whiting
at
1/09/2008 10:40:00 AM
1 comments
Labels: crm software, crm software solutions, customer relationship management, Microsoft Outlook integration, online, outlook, web based
Thursday, November 8, 2007
Is your data safe?
Salesforce.com is in the news again, this time for a breach in their security, an employee was tricked into giving out a password, providing hackers with access to a portion of Salesforce.com's clients data. With the size of Salesforce.com occurances like thisthreaten to give the entire CRM industry a bad name, customers may fear that data is not safe while using a hosted CRM solution, this however is not true, other companies like Salesboom.com have constantly provided it's clients with safe and secure hosted CRM Software solutions. So if you're wondering if your data is safe, maybe you should wonder which CRM provider you should trust.
Posted by
Josh Whiting
at
11/08/2007 10:14:00 AM
2
comments
Labels: crm software solutions, salesboom, salesforce phishing, salesforce.com, security
Tuesday, October 23, 2007
Microsoft Shows True Worth
In today's news I am seeing alot about the price slash by Microsoft on their CRM Software Dynamics. They were able to drop the price they charge their partners to $15/user enabling them to resell it at a much lower cost then companies like Salesforce. What i take away from this is the fact that it shows just how much CRM customers have been getting over charged when they purchase their CRM Software solutions from large vendors who charge too much. It certainly makes some smaller CRM vendors like Salesboom.com look good since they have been offering their hosted on demand CRM Software solutions for as low as $40/user from the beginning. I am glad that customers now know what they should be paying for their CRM Software which should help them make decisions when it comes to future CRM purchases.
Posted by
Josh Whiting
at
10/23/2007 02:13:00 PM
0
comments
Labels: crm prices, crm software solutions, crm vendors, ERP, Microsoft Dynamics, salesboom user behavior study, Salesforce
Friday, October 12, 2007
Save the Trees!!!
Posted by
Josh Whiting
at
10/12/2007 07:48:00 PM
0
comments
Labels: crm software solutions, salesboom user behavior study, save the tree
Salesboom CRM User Behavior Study opens eyes
Finally someone took a moment and looked at how people used their software! Salesboom.com took the time in their User behavior study to find out what people are actually doing and if people are even using the software properly. This study shows us that there is still a lot of work to go if companies want to feel the full effect of CRM Software, if they're not using it right they won't get the results and this will reflect back poorly on the vendors, I'm glad Salesboom is taking the time to find out whats wrong so they can move ahead and fix it.
Posted by
Josh Whiting
at
10/12/2007 07:20:00 PM
1 comments
Labels: crm software solutions, crm study, crm user behavior study, salesboom user behavior study