Salesboom CRM User Behavior Study opens eyes

Finally someone took a moment and looked at how people used their software! Salesboom.com took the time in their User behavior study to find out what people are actually doing and if people are even using the software properly. This study shows us that there is still a lot of work to go if companies want to feel the full effect of CRM Software, if they're not using it right they won't get the results and this will reflect back poorly on the vendors, I'm glad Salesboom is taking the time to find out whats wrong so they can move ahead and fix it.